- Refund Period
Refund requests can be made within 14 days from the date of service delivery or project agreement, provided a clear reason is given.
- Refund Conditions
Requests must be submitted officially via email or the website contact form.
Refunds do not apply to services that have been fully delivered or materials already provided.
If a project has been started or custom services provided, a fee proportional to the work completed may be deducted.
- Refund Method
Refunds will be issued using the same payment method used for the original transaction, within 7 business days of approval.
- Exceptions
Payments for confirmed bookings or agreements that have already commenced are non-refundable unless previously agreed otherwise.